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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Easy to use the app.

Easy to use the app. Lots of communication Reviewed on: 12th April 2024

Couldn’t be more delighted - they’ve got my loyalty

Having been with Santander for years, I was nervous about switching banks but had heard such positive things about Chase, I thought I best give them a chance, and I’ve been delighted with the service I have received so far. Very quickly after joining them, I unfortunately fell for a scam on Facebook and transferred money to a person trying to sell me a fake product, I escalated this to Chase in case there was anything they could do to help - even though I knew it was all my fault - and they couldn’t have been more helpful. They returned my money and were so considerate to me, that that single act has earnt my loyalty for the future. Reviewed on: 12th April 2024

Apptastic

Excellent app and online usage. Can't fault it at all. Great Helpdesk also a good bonus. Reviewed on: 12th April 2024

The mobile app is amazing.

The mobile app is amazing. Simply, uncomplicated and nice to us Reviewed on: 12th April 2024

fantastic bank.

fantastic bank. i'm happy that i found this bank Reviewed on: 12th April 2024

Spend and save

Every step of the way to my financial freedom chase bank has been the best for my spending money and keeping track of what I have Reviewed on: 12th April 2024

Love the 1% cashback and the round-up facility with...

Love the 1% cashback and the round-up facility with 5% interest. Also love that transactions usually show up immediately. Customer service is great, especially via telephone. Reviewed on: 12th April 2024

Best banking app yet and good savings rate

Best banking app yet and good savings rate Reviewed on: 12th April 2024

Amazing bank best cash back and interest rates

Amazing bank best cash back and interest rates Reviewed on: 12th April 2024

Interest rates are not the best.

Interest rates are not the best. There are much better products on the market that offer a higher return. Reviewed on: 12th April 2024

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