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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Best bank

Best bank i have been with instant response from customer service and the app always works a treat. best value for your money with interest offered on all accounts from savings to round ups and even your spending account. Reviewed on: 12th April 2024

Best banking app there is!

Best banking app there is. A good savings rate and I’ve never suffered any technical glitches unlike some other apps I have. Card is so easy to use. Reviewed on: 12th April 2024

Customer Service

Good customer service via the chat forum whenever I’ve needed to discuss any issues or concerns. Reviewed on: 12th April 2024

Fab app. Easy to use.

Fab. Really intuitive app to use. Clarity is key to money management. Reviewed on: 12th April 2024

Chase is so simple, easy to use and good!

Chase is so simple, easy to use and good! Reviewed on: 12th April 2024

Excellent but your UK call centre is not so good

Excellent product range but your UK call centre is not good. For example having an Asian person with a strong Scots accent answering the phone leaves a lot to be desired.Very hard t understand and I am a Scot Reviewed on: 12th April 2024

So impressed with the app and how easy and clear it...

So impressed with the app and how easy and clear it is for the user Reviewed on: 12th April 2024

First class bank, easy to get in touch.

First class bank, easy to get in touch. Great app Reviewed on: 12th April 2024

Wonderful user interface, excellent returns, good se...

Wonderful user interface, excellent returns, good security for customers Reviewed on: 12th April 2024

Excellent service and good customer care support all...

Excellent service and good customer care support all the time Reviewed on: 12th April 2024

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