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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Very helpful people when you need to speak to them

Very helpful people when you need to speak to them Reviewed on: 12th April 2024

Good feature and interest rate

Its good because 1. It gives upto £15 cash back each month. 2. Interest rate is 4.1% which is very good, 3. Customer service is good Reviewed on: 12th April 2024

The best customer service of any bank in the UK by far.

The best customer service of any bank in the UK by far. You get straight through every time and they could not be more helpful. Reviewed on: 12th April 2024

Brilliant

Best bank ever recommended to everyone Reviewed on: 12th April 2024

Excellent to travel

Chase make it very easy to open an account Reviewed on: 12th April 2024

Longtime user with no bad words to say!

I have used chase for a while and have never had an issue. Their customer service was very helpful when I was going abroad and needed some advice on where I could use my card and they answered quickly and perfectly! In addition the cash back rewards in place help a lot, just to add a little but back in to my account. I don’t have a bad word to say about them! Reviewed on: 12th April 2024

Great for spending abroad

Have the app - works perfectly for exchange rates spending abroad - near perfect exchange rate Reviewed on: 12th April 2024

Easy to start an account, good customer service, and...

Easy to start an account, good customer service, and the security features are good as well. Reviewed on: 12th April 2024

This bank is amazing when it comes to the ease of op...

This bank is amazing when it comes to the ease of opening. The user interface is great, and everything about it is smooth Reviewed on: 12th April 2024

CHASE-ABEL

ITS A SMOOTH EXPERIENCE USING THE APP AND ITS SERVICES, THE BANK DOES PROVIDE A VERY GOOD CUSTOMER SERVICE AND THE OFFERS ARE CHERRY ON THE CAKE Reviewed on: 12th April 2024

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