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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great staff

Answer phone quickly and very efficient and there friendly Reviewed on: 12th April 2024

I’ve not been a chase customer for long, probably ar...

I’ve not been a chase customer for long, probably around six months and I find it much better than the banks that I’ve been dealing with for the last 50 years excellent service value for money Reviewed on: 12th April 2024

Excellent service, seamless transitions.

Excellent service, seamless transitions. Reviewed on: 12th April 2024

Straight forward

It's just easy and straight forward and works for me Reviewed on: 12th April 2024

Great bank, app is easy to use, customer service alw...

Great bank, app is easy to use, customer service always very helpful and polite, great accounts. Reviewed on: 12th April 2024

Straight forward banking experience, very clear to u...

Straight forward banking experience, very clear to use and love the amazing app. So easy to manage money and transfer between accounts. And the rates are impressive. Reviewed on: 12th April 2024

Great customer service

Great customer service received, lots of benefits and decent interest rates Reviewed on: 12th April 2024

Very happy with Chase bank, easy and well designed a...

Very happy with Chase bank, easy and well designed app and excellent customer service. Reviewed on: 12th April 2024

I love Chase.

I love Chase. It’s perfect . I really recomendar Reviewed on: 12th April 2024

Great current account for budgeting

Good service, easy to create money pots and build a budget system in place. Easy to use account and very user friendly. Reviewed on: 12th April 2024

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