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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great customer service

Great customer service received, lots of benefits and decent interest rates Reviewed on: 12th April 2024

Very happy with Chase bank, easy and well designed a...

Very happy with Chase bank, easy and well designed app and excellent customer service. Reviewed on: 12th April 2024

I love Chase.

I love Chase. It’s perfect . I really recomendar Reviewed on: 12th April 2024

Great current account for budgeting

Good service, easy to create money pots and build a budget system in place. Easy to use account and very user friendly. Reviewed on: 12th April 2024

I’ve only started using chase at the start of this y...

I’ve only started using chase at the start of this year and it has been so far the best bank I’ve had Reviewed on: 12th April 2024

The efficiency and professionalism demonstrated by y...

The efficiency and professionalism demonstrated by you and your team have made my banking experience smooth and enjoyable. I believe that recognising outstanding service is essential, and I wanted to ensure you are aware of the positive impact you have had on my banking experience Reviewed on: 12th April 2024

Whenever ive had a problem its sorted straight away

Whenever ive had a problem its sorted straight away Reviewed on: 12th April 2024

MONEY KEEPER

I’ve been with chase when going abroad and it saves me so much money, all my family use chase Reviewed on: 12th April 2024

Excellent service all around

Excellent service all around nothing too much trouble if there is a pry Reviewed on: 12th April 2024

Ideal online bank!

When setting up the Chase account I was recommended by a friend and I carried on recommending my friends as the app is so easy to use and they were give £20 for each referral. They have stopped doing that but the interest rate and the 1% back on every payment is fantastic! Have never had to use their customer service so cannot comment on that but so far so good! Reviewed on: 12th April 2024

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