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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Can’t fault the service.

Can’t fault the service. Very happy with current account and savings Reviewed on: 14th February 2026

Chase current account

Always experienced a very good level of service and when I have had need to contact Chase customer service they have been extremely prompt and helpful when replying. The only thing they could do for me to give them an excellent rating would be to offer the ability to pay cash in to my account. Reviewed on: 14th February 2026

Everything works simply

Everything works simply, from onboarding to everyday use through the app Reviewed on: 14th February 2026

Easy to open, simple to use

Easy to open, simple to use. Can’t fault for ease of use at home or overseas with near perfect exchange rates. Reviewed on: 14th February 2026

Great Bank

Easy to manage account. Excellent App. Reviewed on: 14th February 2026

Flawless so far timely in resolution of issues befor...

Flawless so far timely in resolution of issues before them but must improve in matters investigation and make refunds process simplier Reviewed on: 14th February 2026

Great bank

Easy to use. Never had any problem. Great customer service. Reviewed on: 14th February 2026

Best bank ever

My experience with Chase has been great, I like the easy access to the customer service. Reviewed on: 14th February 2026

from day 1 my experience with chase has been excellent.

from day 1 my experience with chase has been excellent. from spending to saving i have no complaints Reviewed on: 14th February 2026

Fantastic easy to use straight forward app.

Fantastic easy to use straight forward app. Shame they are slowly eroding the benefits that drew me to sign up. Still the best bank I've used over the years. Reviewed on: 14th February 2026

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