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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

it’s good bank nice and easy to use and they provid...

it’s good bank nice and easy to use and they provide good benefits for using their services Reviewed on: 12th April 2024

guided me correctly and very helpful

guided me correctly and very helpful Reviewed on: 12th April 2024

Easy access, friendly customer service and reachable...

Easy access, friendly customer service and reachable all time Reviewed on: 12th April 2024

Chase really does make banking simple

Chase really does make banking simple, digital everything but a real person at the other end of the phone if you need one. Reviewed on: 12th April 2024

Very easy to set up and easy to use.

Very easy to set up and easy to use. Cashback is a bonus, good savings rate, it would be good if you could have the app on more than one device. Customer Service response has been very good when I have occasionally needed it. Reviewed on: 12th April 2024

Love the cash back and high interest rates; easy to...

Love the cash back and high interest rates; easy to use Reviewed on: 12th April 2024

Fantastic bank account for everyone

Opened at recommendation and have loved using it ever since. Easy processes. Easily visible and so useful abroad when visited Italy and all forms of money wasn’t accepted but used chase without a single issue Reviewed on: 12th April 2024

Super Customer Service

Easy to use App. All information and accounts all in one place. Informative, friendly and knowledgeable customer services. Superior interest on basic current account and savings. Reviewed on: 12th April 2024

Perfect banking experience!

Very easy to sign up and manage my account. 1% interest on my balance is a great offer compared to other banks. All communications are very clear and concise, and the app is very easy to use. Managing my account is intuitive. Reviewed on: 12th April 2024

Good bank so far with decent rewards & cashback.

Good bank so far with decent rewards & cashback. Interest rates are good too Reviewed on: 12th April 2024

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