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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Just great start to finish.

Just great start to finish. so happy to have switched over to a bank that really thinks about it's customers. Reviewed on: 12th April 2024

Very good experience never had any problems and gett...

Very good experience never had any problems and getting 1% cash back for using you card is excellent Reviewed on: 12th April 2024

Great bank that puts customers first.

Great bank that puts customers first. Changes to Bank of England base rate are reflected in my account with speed Reviewed on: 12th April 2024

A highly friendly system, it’s simple and easy to use.

A highly friendly system, it’s simple and easy to use. Reviewed on: 12th April 2024

The best card and bank ever

Nice and helpful staff, very good rewards when you’re using the card, 0 charges on international travel, I do love it can’t stay without ❤️ thank you CHASE BANK Reviewed on: 12th April 2024

Easy, straight forward and good customer service, av...

Easy, straight forward and good customer service, available when you need them Reviewed on: 12th April 2024

Best bank I am using since 2 months.

Best bank I am using since 2 months. Reviewed on: 12th April 2024

Chase Bank is very reliable and safety to save money...

Chase Bank is very reliable and safety to save money Reviewed on: 12th April 2024

Easy to use, excellent app, perfect for internationa...

Easy to use, excellent app, perfect for international transactions Reviewed on: 12th April 2024

I love the instant transaction message that appears...

I love the instant transaction message that appears on my Apple Watch as soon as I have made a purchase. Really comforting when abroad showing that I have been over or double charged. I dislike the random request to re input security details to access account. This usually occurs at awkward moments when I don't have access to passport/driving licence? Reviewed on: 12th April 2024

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