Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

View other Chase Bank products

4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

For ease of use Chase is excellent.

For ease of use Chase is excellent. There have been a few glitches in the system where the left hand doesn’t seem to know what the right hand is doing. And sometimes it has been like pulling teeth to get a reasonable response. But Chase has always got there eventually and for an online service it is much better than others Reviewed on: 12th April 2024

Travelling .

I travel a lot and used another service. I was told about chase, I switched and I’m so glad that I did as the rates and allowances whilst travelling is unreal. Reviewed on: 12th April 2024

Easy to use

I’m 64 but I find the app easy to manage Reviewed on: 12th April 2024

It’s my go to bank .

It’s my go to bank .. especially for holidays .. I cruise and always feel in control of my money Reviewed on: 12th April 2024

Chase are a great inclusive bank who are always happ...

Chase are a great inclusive bank who are always happy to help. I’ve been with Chase for nearly two years and never had a problem Reviewed on: 12th April 2024

Customer service!

The interest rates are superb! The customer service i recieved was impecable!!! They dealt with the issue very promptly. And I have never ever had customer service to the point of where they couldn't help enough Reviewed on: 12th April 2024

Changed my way of banking.

Changed my way of banking. Great app. Fantastic customer service to. Brilliant savings rates and bonuses for using it as a current account Reviewed on: 12th April 2024

Effortless - No Chasing required!!

Easy app to use and navigate. Customer service second to none. Reviewed on: 12th April 2024

Great card for holiday use

Opened account to use when I go on holiday. I had some questions before I went away for the first time Ritchie Chase card. Customer Services were great at responding and dealing with the query Reviewed on: 12th April 2024

Innovative banking at its best.

Innovative banking at its best.. Rounding up idea is brilliant and works so well Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Handelsbanken 4.23 from 5 reviews
Reward Silver account
from NatWest 4.47 from 167 reviews
Student Current Account
from Lloyds Bank 4.16 from 6 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub