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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

For ease of use Chase is excellent.

For ease of use Chase is excellent. There have been a few glitches in the system where the left hand doesn’t seem to know what the right hand is doing. And sometimes it has been like pulling teeth to get a reasonable response. But Chase has always got there eventually and for an online service it is much better than others Reviewed on: 12th April 2024

Travelling .

I travel a lot and used another service. I was told about chase, I switched and I’m so glad that I did as the rates and allowances whilst travelling is unreal. Reviewed on: 12th April 2024

Easy to use

I’m 64 but I find the app easy to manage Reviewed on: 12th April 2024

It’s my go to bank .

It’s my go to bank .. especially for holidays .. I cruise and always feel in control of my money Reviewed on: 12th April 2024

Chase are a great inclusive bank who are always happ...

Chase are a great inclusive bank who are always happy to help. I’ve been with Chase for nearly two years and never had a problem Reviewed on: 12th April 2024

Customer service!

The interest rates are superb! The customer service i recieved was impecable!!! They dealt with the issue very promptly. And I have never ever had customer service to the point of where they couldn't help enough Reviewed on: 12th April 2024

Changed my way of banking.

Changed my way of banking. Great app. Fantastic customer service to. Brilliant savings rates and bonuses for using it as a current account Reviewed on: 12th April 2024

Effortless - No Chasing required!!

Easy app to use and navigate. Customer service second to none. Reviewed on: 12th April 2024

Great card for holiday use

Opened account to use when I go on holiday. I had some questions before I went away for the first time Ritchie Chase card. Customer Services were great at responding and dealing with the query Reviewed on: 12th April 2024

Innovative banking at its best.

Innovative banking at its best.. Rounding up idea is brilliant and works so well Reviewed on: 12th April 2024

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