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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Customer service!

The interest rates are superb! The customer service i recieved was impecable!!! They dealt with the issue very promptly. And I have never ever had customer service to the point of where they couldn't help enough Reviewed on: 12th April 2024

Changed my way of banking.

Changed my way of banking. Great app. Fantastic customer service to. Brilliant savings rates and bonuses for using it as a current account Reviewed on: 12th April 2024

Effortless - No Chasing required!!

Easy app to use and navigate. Customer service second to none. Reviewed on: 12th April 2024

Great card for holiday use

Opened account to use when I go on holiday. I had some questions before I went away for the first time Ritchie Chase card. Customer Services were great at responding and dealing with the query Reviewed on: 12th April 2024

Innovative banking at its best.

Innovative banking at its best.. Rounding up idea is brilliant and works so well Reviewed on: 12th April 2024

App is great to use and cash back is a...

App is great to use and cash back is a game changer Reviewed on: 12th April 2024

Easy to use and good rate as well !

Easy to use and good rate as well Reviewed on: 12th April 2024

Very smooth application.

Very smooth application. Great app easy to use. I've had no issues at all. Love the cash back feature. Definitely would recommend to my friends and colleagues. Reviewed on: 12th April 2024

clean organised interface and ease of assistance

clean organised interface and ease of assistance Reviewed on: 12th April 2024

perfect bank to start with 1% cashback is an absolut...

perfect bank to start with 1% cashback is an absolute charm and i think anyone with them will absolutely ravel in the service you recieve from them Reviewed on: 12th April 2024

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