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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very good bank customer service they have a excellen...

Very good bank customer service they have a excellent messaging service Reviewed on: 12th April 2024

User friendly interface

I have used other bank online platforms as well. But Chase online banking interface is simple and user friendly Reviewed on: 12th April 2024

Great value for money and can use abroad

Chase bank was very easy to set up and has allowed me to manage my money seamlessly as well as spend abroad which is always a plus ! Reviewed on: 12th April 2024

Good cashback on purchases.

Good cashback on purchases. Clean app and simple to use app interface. Reviewed on: 12th April 2024

very good, very efficient service.

very good, very efficient service. I recommend it! Reviewed on: 12th April 2024

The Best Bank Ever i recommand this beatiful bank

The Best Bank Ever i recommand this beatiful bank Reviewed on: 12th April 2024

Chase Bank exceptional service

Chase Bank stands out for its exceptional customer service, convenient banking options, competitive products and services, commitment to security and trust, and active community engagement. It's these qualities that make it an excellent choice for anyone seeking a reliable and trustworthy banking partner. Reviewed on: 12th April 2024

Love the round up on my account.

Love the round up on my account. Reviewed on: 12th April 2024

Brilliant banking service.

Brilliant banking service. Amazing for those who travel abroad due to 0 fees for cash withdrawal from chase and honouring Mastercard currency exchange rate. Reviewed on: 12th April 2024

So glad I opened this account

Great account to have, have actually managed to save for the first time. Customer service when they are contacted to excellent Reviewed on: 12th April 2024

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