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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use, very clear and great to navigate.

Easy to use, very clear and great to navigate. Used my card abroad with no issues. Would definitely recommend. Reviewed on: 12th April 2024

Great for travelling with no FX fee & cash back!

Great for travelling with no FX fee & cash back! Reviewed on: 12th April 2024

Very reliable, easy to use the app

Very reliable, easy to use the app Reviewed on: 12th April 2024

The account suits my needs and all the customer serv...

The account suits my needs and all the customer service I’ve been provided has always been amazing A+++++ app is very easy to use too Reviewed on: 12th April 2024

Love the app, it’s easy to use and better than anyth...

Love the app, it’s easy to use and better than anything I’ve used before. Reviewed on: 12th April 2024

seamless on boarding , good value for money

seamless on boarding , good value for money Reviewed on: 12th April 2024

The account was so easy to set up.

The account was so easy to set up. I have had no problems what’s so ever. The round up feature and cash back on purchases is brilliant. Reviewed on: 12th April 2024

Prompt chat responses and competitive savings rates

Prompt chat responses and competitive savings rates Reviewed on: 12th April 2024

Excellent banking System

Easy to use and accepted everywhere. Excellent rewards. Informative and helpful. Reviewed on: 12th April 2024

Nice and simple banking, easy to use, great app and...

Nice and simple banking, easy to use, great app and happy with the whole experience, Ability to invest and save in simple steps unlike traditional banks where the apps/websites are slow and clunky. Also a well known US brand. Reviewed on: 12th April 2024

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