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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

My experience with Chase is nothing but positive, fr...

My experience with Chase is nothing but positive, friendly and easy Reviewed on: 12th April 2024

Easy to use, modern convenient and easy to use with...

Easy to use, modern convenient and easy to use with others Reviewed on: 12th April 2024

Fantastic service.

They have always given me an excellent service. I'm very confident that it'll continue for me in years to come Reviewed on: 12th April 2024

Very easy to set up.

Very easy to set up. Great app with easy navigation. Love that my card number isn’t on my card to make it more secure. Reviewed on: 12th April 2024

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

The best is Chase, all the others behind.

I have had the best experience with Chase. Something that many banks here in UK were missing. Its such a shame that is not a physical bank as it would compete with many other banks. I would use it as my main account if it was a physical bank with branches Reviewed on: 12th April 2024

Very very positive.

Very very positive. The app works like a dream and everything is instant, clear and precise. The round up feature in particular is great. I would , and indeed have, recommended it to both friends and family. Reviewed on: 12th April 2024

a great bank, great app, great team

A great bank, the customer service team is super competent and very efficient and the app is great! Reviewed on: 12th April 2024

overall a great account. love the chat service

overall a great accountlove the chat service Reviewed on: 12th April 2024

Love using chase bank, so many benefits and incentiv...

Love using chase bank, so many benefits and incentives to use this account. Everything you need is easy to find on the app and the app is very user-friendly. The customer service is great as well. My favourite part about using chase so far is the 1% cashback. Reviewed on: 12th April 2024

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