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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase is a well managed bank.

Chase is a well managed bank. The app is very user friendly, the offers within it are really good and reward loyalty to the bank. The articles and information it provides are also insightful. Reviewed on: 12th April 2024

An excellent app that works easily.

An excellent app that works easily. Very good communcations (e.g. about how to continue to receive 1% cashback). 1% cashback (and some interest as well) makes this a superb current account to have and operate. Reviewed on: 12th April 2024

Very simple to use u can use when you want or save f...

Very simple to use u can use when you want or save for holidays Reviewed on: 12th April 2024

No concerns.

No concerns. Simplified UI on the app. Enticing reward system. Value for money service. Excellent customer care Reviewed on: 12th April 2024

Chase is flexible modern banking

Seamless experience, safe and producing customer benefits Reviewed on: 12th April 2024

Great app, easy to use and allows me to manage every...

Great app, easy to use and allows me to manage everything in one place Reviewed on: 12th April 2024

Easy to track transactions and see spend instantly

I like that I can transactions appear on my account almost instantly and so can track my spending through the app without having to obtain receipts or try to remember what I've spent later. L also like three round-up feature. Reviewed on: 12th April 2024

Good service and good app vdjgdjgzitsitditdjgzjgxitxit

Good service and good app vdjgdjgzitsitditdjgzjgxitxit Reviewed on: 12th April 2024

Good experience this bank i am swo happy

Good experience this bank i am swo happy Reviewed on: 12th April 2024

Excellent!

Excellent! Have been with chase for about 2.5 years and it has been a great experience till now. The app is very intuitive and easy to use. The support to is very responsive and provides help very quickly. Reviewed on: 12th April 2024

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