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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I’ve had no issues since joining chase two years ago...

I’ve had no issues since joining chase two years ago app always works Reviewed on: 14th February 2026

Great bank with easy to use app

Chase have an excellent app and their products are very easy to access and use. I like how you can see all your accounts in one place. I have only had to ring Chase a couple of times and they have always been very helpful and spoke clearly and easy to understand. Reviewed on: 14th February 2026

Great service so easy to deal with couldn’t be happi...

Great service so easy to deal with couldn’t be happier since switching from old bank Reviewed on: 14th February 2026

So far great experience hope they keep it up and rew...

So far great experience hope they keep it up and reward loyal customers Reviewed on: 14th February 2026

Ive used chase bank a few years now i i recommend th...

Ive used chase bank a few years now i i recommend them for ease of use their app is great money back for your spending good savings rates Reviewed on: 14th February 2026

Great for your day to day spending home and abroad

Very straightforward process to open and run the accounts my wife I use. She has savings account also. I like it especially for use abroad plus day to day reward scheme. When we had to use customer service in Colombia we spoke to a real person who was knowledgeable and fixed the issue. The app works very smoothly. Reviewed on: 14th February 2026

Very easy to use with great product's, great custome...

Very easy to use with great product's, great customer service and a great app Reviewed on: 14th February 2026

I really like that with Apple Pay you get an alert a...

I really like that with Apple Pay you get an alert and the cash back on purchases is also a bonus Reviewed on: 14th February 2026

Decent bank would recommend to anyone

Decent bank would recommend to anyone Reviewed on: 14th February 2026

A bank that makes life easier

Throughout the time I've had a Chase account they've made everything very straightforward and with that busyness of life that counts for a lot. I've experienced obstacles and hiccups with other banks but it's very rare to experience this with Chase. And the round up feature and cashback has always been a big bonus Reviewed on: 14th February 2026

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