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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

A great bank.

I enjoy the cashback this bank offers me. Their extending it beyond the initial one year period was remarkable. Reviewed on: 12th April 2024

It’s a beautiful bank, very good communication for p...

It’s a beautiful bank, very good communication for people with all disabilities. Reviewed on: 12th April 2024

Why wouldn’t you bank with Chase?

When I have needed to contact the bank their hours of operation have been fantastic and the customer service has resolved my issues. The savings interest rate is also good as well as the round up options and 1% cashback, Reviewed on: 12th April 2024

Excellent serve had no problem since opening my acco...

Excellent serve had no problem since opening my account Reviewed on: 12th April 2024

I moved to Chase from a high street bank, their cust...

I moved to Chase from a high street bank, their customer service is excellent and I would highly recommend them. Reviewed on: 12th April 2024

Great bank that rewards you on every day spending.

Great bank that rewards you on every day spending. I would recommend to friends and family. The app is easy to use and I also find the savings section very beneficial. Reviewed on: 12th April 2024

User friendly, responsive customer service

User friendly, responsive customer service Reviewed on: 12th April 2024

Brilliant app, easy to use and high interest rates w...

Brilliant app, easy to use and high interest rates which is perfect. Reviewed on: 12th April 2024

A good experience always blah blah blah blah blah bl...

A good experience always blah blah blah blah blah blah blah blah blah Reviewed on: 12th April 2024

Best Bank of the decade

Fantastic and mind blowing with a great customer service l. Reviewed on: 12th April 2024

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