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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Been with them such a short time but I love the bank...

Been with them such a short time but I love the bank and the app, I’m using them as my main bank now. Excellent when travelling abroad too. Reviewed on: 12th April 2024

Chase have a great value of money and offer excellen...

Chase have a great value of money and offer excellent services such as fast payment( the process transaction very fast) good customer service, good aer percentage and etc Reviewed on: 12th April 2024

its all app based so if you have a smart phone its w...

its all app based so if you have a smart phone its worth considering, there is also a lot of customisation you can do as well. The offers are interesting and the close link to savings helpful too. Reviewed on: 12th April 2024

Banks Core Value

Excellent bank that puts the customers at the very core of their business model. Reviewed on: 12th April 2024

Very good bank helped with any issues I’ve had

Very good bank helped with any issues I’ve had Reviewed on: 12th April 2024

Never had an issue at all with the bank

Never had an issue at all with the bank Reviewed on: 12th April 2024

We love the customer service from chase, its the bes...

We love the customer service from chase, its the best we ever had from any bank Reviewed on: 12th April 2024

Excellent customer experience and very responsive to...

Excellent customer experience and very responsive to queries. Reviewed on: 12th April 2024

The app is good and stable.

The app is good and stable. The app extra accounts in the app help me manage my budgets more easily l. Reviewed on: 12th April 2024

Friendly app and easy to navigate.

Friendly app and easy to navigate. good rewards scheme and helpful staff Reviewed on: 12th April 2024

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