Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

View other Chase Bank products

4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Good service, had an account for over 12 months now...

Good service, had an account for over 12 months now and no issues. Reviewed on: 12th April 2024

Great service love the 1% cash back

Great service love the 1% cash back Reviewed on: 12th April 2024

Excellent service and app.

Excellent service and app. I have been using chase current account for a few years now and I was impressed by how good the customer service and experience is Reviewed on: 12th April 2024

Decided to open account

Decided to open account on a friend’s recommendation and delighted with the whole experience Reviewed on: 12th April 2024

No fuss, no frills, very simple

I found it so easy to set up my account online . If I have phoned for any reason they have been more than helpful. I would recommend chase to anyone . No fuss, no frills, good service. Reviewed on: 12th April 2024

What an amazing bank, really good service, great rat...

What an amazing bank, really good service, great rates and incentive and the app is brilliant Reviewed on: 12th April 2024

Very clear and easy to use app.

Very clear and easy to use app. Great customer service too. Reviewed on: 12th April 2024

Can't fault them.

Can't fault them. Everything made very simple, particularly around payments.......quick resolution when higher values need to be verified re fraud and AML. Reviewed on: 12th April 2024

Excellent customer service even with my recent fraud...

Excellent customer service even with my recent fraud issues, they are very supportive dealing with different teams Reviewed on: 12th April 2024

I'm using the account mostly from abroad...

I'm using the account mostly from abroad and online, never had a problem and the app is always east and helpful Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Citibank 3.18 from 10 reviews
Student bank account
from NatWest 4.15 from 89 reviews
Current account
from Card One Money 3.54 from 4 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23036 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub