Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

View other Chase Bank products

4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Customer service is brilliant, approachable and supp...

Customer service is brilliant, approachable and supportive. Reviewed on: 12th April 2024

Fast, efficient servicing of my account.

Fast, efficient servicing of my account. Careful and sympathetic approach to potential fraud issues. Reviewed on: 12th April 2024

Fantastic service with great benefits.

Fantastic service with great benefits. Would and have recommended to friends and family Reviewed on: 12th April 2024

Good experience, needs credit card though

Good experience, needs credit card though Reviewed on: 12th April 2024

Very easy to sort issues with card

Very easy to sort issues with card Reviewed on: 12th April 2024

Chase bank has the best customer communication team.

Chase bank has the best customer communication team. They always solve my queries really fast. Reviewed on: 12th April 2024

Such a good bank to use.

Such a good bank to use. Easy and hassle free. Notifications brilliant when I have spent, Have recommended to friends. Love the saving part when odd amounts get sent elsewhere to save for me. Reviewed on: 12th April 2024

Brilliant service and support.

Helped me more than expected when I was badly scammed. Couldn’t have asked for more. Reviewed on: 12th April 2024

I've had a great experience with chase.

I've had a great experience with chase. I love that you see how much you spend on different things each month and if you have spent more. Reviewed on: 12th April 2024

Very easy to use app, UK call centers with good serv...

Very easy to use app, UK call centers with good service and 1% cashback make this a great account Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

FlexStudent
from Nationwide 4.27 from 8 reviews
Choice Current Account
from Santander 3.83 from 23 reviews
Graduate Current Account
from RBS 3.86 from 11 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23036 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub