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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

card switching

Origionally got the card to use on holiday as there were no international fees and kept using the card as for the first year there was cashback on every purchase made through the card and after the year ended they contacted me to offer another incentive of switching fully to chase and receiving cashback on all purchases if I deposited £1500 a month into the account Reviewed on: 12th April 2024

best bank i have used, was easy to switch and the re...

best bank i have used, was easy to switch and the rewards are great Reviewed on: 12th April 2024

Chase Money matters

Very easy to use, good security. Friendly and helpful. Reviewed on: 12th April 2024

Accessible, understandable and easy to speak to some...

Accessible, understandable and easy to speak to someone if needed. I cannot fault the service. Reviewed on: 12th April 2024

Bank rewards its customer unlike many

Bank rewards its customer unlike many Reviewed on: 12th April 2024

.Excellent service.

Had an issue with a fraudulent transaction that was dealt with quickly & professionally. The team kept me up to date from start to finish until the problem was resolved. Excellent customer service & communication. Reviewed on: 12th April 2024

Great app, but I'd like to be able to deposit a cheq...

Great app, but I'd like to be able to deposit a cheque using my phone and I would like a cheque book as well ! Reviewed on: 12th April 2024

Great bank account

Great cashback offer and easy to use app Reviewed on: 12th April 2024

Ideal for what I need.

Ideal for what I need. Very efficient service provided with confidence. App is very user friendly and well designed. Customer Contact is very easy and professional. Emails and newsletters are not annoying and are concise and relevant and easy to understand. Reviewed on: 12th April 2024

It was the best choose mine.

It was the best choose mine. Excellent bank! Reviewed on: 12th April 2024

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