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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Very good costumer service.

Very good costumer service. Great bank and service provided Reviewed on: 12th April 2024

Very good & encouraging to save money.

Very good & encouraging to save money. Have been able to save a lot more than with any other bank provider and the extra interest provided is a bonus Reviewed on: 12th April 2024

It’s very easy to use, and the team always helps, th...

It’s very easy to use, and the team always helps, the only thing is missing on chase bank is theres no option for deposit money Reviewed on: 12th April 2024

Many great factors.

Cash back extremely useful, app is easy to use as well. The zero abroad fees is a huge benefit also. Reviewed on: 12th April 2024

Good customer care

Good customer care, very understanding Reviewed on: 12th April 2024

Love the cash back benefits

I was a bit dubious with opening an online account but so pleased I have. Chase provides excellent customer service. I love banking with chase for the following reasons: 1) monthly cash back benefit (I save this up towards Christmas spending), 2) Bank card feels secure not having data displayed but easily accessible in app if required 3) perfect card for spending abroad Reviewed on: 12th April 2024

Cashback and rewards great, easy to use app, and qui...

Cashback and rewards great, easy to use app, and quick resolution to an issue I had with a retailer. Reviewed on: 12th April 2024

Great way to save cash and excellent communication

I love how easy it is to earn cashback and to build up cash with the round up account. Also very easy to communicate with you Reviewed on: 12th April 2024

Great service

Online banking which is easy to use , I have used the customer service for an issue I had and it was resolved quickly and efficiently, Using abroad have no charges ! great bank all round Reviewed on: 12th April 2024

Easy to set up and use on a daily basis.

Easy to set up and use on a daily basis. Round up feature helps to save easily Reviewed on: 12th April 2024

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