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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Always very helpful, always polite and friendly and...

Always very helpful, always polite and friendly and always answers my questions when needed in a nice and timely manner. Reviewed on: 12th April 2024

Easy and safe and simple everyday banking

It’s easement to get new card or account or manage the card or account and very simple designed app that avoids the unnecessary confusion with many options. Reviewed on: 12th April 2024

Thanks, Very good bank.

Thanks, Very good bank. Dvjhvxsghjjvcsfhjjhfvbjgvbjhdcvjhgvv Reviewed on: 12th April 2024

Very smooth experience, great rewards, top customer...

Very smooth experience, great rewards, top customer service Reviewed on: 12th April 2024

Best online bank

Using the online service has been very seamless Reviewed on: 12th April 2024

Great service

Had a couple of issues but the were straight on and sorted it for me. They have great customer service. Reviewed on: 12th April 2024

Fantastic rates and customer service

The savings and current account have the best interest rates and creating pots for saving are super easy. The customer service as well dealt with some issues that I had on creating the account that has been prompted resolved. Reviewed on: 12th April 2024

Chase bank make it simple

Chase bank make it very simple for people that have had not a lot of experience with online banking. The customer services is outstanding if you have a problem and would have no hesitation in recommending them to my friends and family. Reviewed on: 12th April 2024

We love the cash back, round up and savings.

We love the cash back, round up and savings. On line accounts so easy to use and informative. Reviewed on: 12th April 2024

More for your money!

Chase are amazing with getting you more for your money, their round-up option on current account in order to top up your savings, along with their friendly interest rates are fantastic! Reviewed on: 12th April 2024

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