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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent relations with customer service The applic...

Excellent relations with customer service The application is very easy to use Reviewed on: 12th April 2024

Quick and easy!

Very easy to set up an account with and the app user interface is very nice and friendly. Great to get cash back on everyday spending too. Reviewed on: 12th April 2024

Very easy to use, transactions are executed seamlessly

Very easy to use, transactions are executed seamlessly Reviewed on: 12th April 2024

Great bank, app very friendly, very pleased customer

Great bank, app very friendly, very pleased customer Reviewed on: 12th April 2024

Great service and it's nice to get cashback

Great service and it's nice to get cashback Reviewed on: 12th April 2024

Great app

Great app easy to use and hardly have any issues. When I had a question response was quick and easy. Reviewed on: 12th April 2024

Great bank, good benefits.

Great bank, good benefits, easy to use app, helpful customer service Reviewed on: 12th April 2024

Very easy to use app and account

Very easy to use app and account Reviewed on: 12th April 2024

Great bank account to have

They have always been very helpful if I need to contact them. The account was easy to set up online and I have had no issues using my account. Highly recommended to all my friends and family. Reviewed on: 12th April 2024

Just love it!

I love the Chase banking app, it's very user friendly, the cash back scheme for the first 12 months is excellent wish you would continue offering that even after 12 months I would most certainly make more use of it if you did. Reviewed on: 12th April 2024

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