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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Best when traveling abroad

I have been using Chase when I'm traveling abroad, I receive good rates and I don't get charged extra for non-pound purchases. Reviewed on: 12th April 2024

New Preloaded Debit Card for travelling purposes

I have been banking with Chase since March 2023 for the purposes of a pre loaded Debit Card for when travelling abroad. I have since transferred money into a Savings Account linked to the debit card. The Chase App is very easy to use, very confident in the security of my deposits. The help line assisted me in successfully recalling a payment for an Indian Visa on a rogue website. Reviewed on: 12th April 2024

I've had nothing but good experience with chase,they...

I've had nothing but good experience with chase,they also have good interest rates Reviewed on: 12th April 2024

customer service rating

Never needed to use customer service so rated as neutral. But if it's anything like the banking then I'm sure it'll be top class Reviewed on: 12th April 2024

Easy to use app, good interest rates, secure card de...

Easy to use app, good interest rates, secure card details Reviewed on: 12th April 2024

Chase Bank - Great Bank - Great App

Good bank shame the 1% cashback only pays for 1 year Reviewed on: 12th April 2024

The app is easy to use for everyday banking, transfe...

The app is easy to use for everyday banking, transfering money and buying goods. Reviewed on: 12th April 2024

Amazing customer service

There is always a knowledgeable person at the end of the phone 24h and you can call them from wherever you are in the world. Reviewed on: 12th April 2024

Good and fast.

Good and fast. Easy to use. Good rebate of spending. Reviewed on: 12th April 2024

Chase offer a solid product, using high tech self se...

Chase offer a solid product, using high tech self serve solutions which are reliable and intuitive. I’ve had my account for a year, and have benefitted from offers and cash back, an app which actually works and has very few glitches and systems where you can chat if needed. Reviewed on: 12th April 2024

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