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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

They care about everyone.

They care about everyone. Friendly customers service, your money really work for you with chase bank Reviewed on: 12th April 2024

Straight forward and wonderful

From start to finish the account opening process was seamless. I loved receiving my metal card in the paper wallet and being able to copy my card details from the app if I need to do an online payment. Easy to use, straight forward, intuitive application and rewarded for using your debit card. Excellent! Reviewed on: 12th April 2024

Fantastic

Easy to use. Great linkage to other accounts. Helpful and relevant on screen info. Reviewed on: 12th April 2024

Best Bank Ever

Chase bank provides excellent service and products that meet the needs of its growing client base. Reviewed on: 12th April 2024

I have found chase banking an excellent experience .

I have found chase banking an excellent experience . Well set up and organised with tremendous customer service . Reviewed on: 12th April 2024

Very positive so far

Very positive so far. I have had no issues. I love the saving the spare change and the interest on both current and savings Reviewed on: 12th April 2024

Excellent Bank Account

I have both a current account and savings account. The cash back and round up are the best I have had from a bank. The card has no bank details on, so keeps you safe from fraud. Reviewed on: 12th April 2024

Account and round up

It’s a great account and the round up service is very helpful for savings Reviewed on: 12th April 2024

Not bad for a current account

Generally simple and intuitive app user experience, although the apps technical performance and load speed can be improved. Reviewed on: 12th April 2024

Best Bank

Chase is a brilliant bank giving back to its customers and dealing with any issues straight away. Reviewed on: 12th April 2024

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