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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great account, love the round up as an extra way of...

Great account, love the round up as an extra way of saving. Every little helps as they say Reviewed on: 12th April 2024

Easy and efficient.

Easy and efficient. Great customer care when I had an unusual payment. Reviewed on: 12th April 2024

Excellent Bank loved the fact that when we traveled...

Excellent Bank loved the fact that when we traveled overseas we had excellent exchange rates and there were no charges. Also love that it instantly adds and with draws from your account so you can keep better track of your spending. Reviewed on: 12th April 2024

Good, really proactive way of chexking my finances m...

Good, really proactive way of chexking my finances makes me feel more financially in control Reviewed on: 12th April 2024

Good Service unparalleled care

I have used a number of banks and Chase are by far the best for service etc Reviewed on: 12th April 2024

EASY TO GET THROUGH TO CUSTOMER SERVICE & VERY HELPFULL

EASY TO GET THROUGH TO CUSTOMER SERVICE & VERY HELPFULL Reviewed on: 12th April 2024

Great experience with everything

Great experience with everything Reviewed on: 12th April 2024

Easy and useful.

Easy and useful. good customer service. I love it Reviewed on: 12th April 2024

It was so easy and with good customer service team w...

It was so easy and with good customer service team when responding to solve issues and the bank is so nice in given customers interest rates in savings. Reviewed on: 12th April 2024

Brilliant online bank.

Only been with Chase a short time, but found them to be an excellent online bank, every transaction is done virtually instantly and the helpline is brilliant, there is somebody available at all times to answer any queries. It is, without doubt, the best bank I have ever had the privilege of being a customer of. Reviewed on: 12th April 2024

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