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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I have no complaints.

I have no complaints. When I have to contact Chase they have always been very easy to contact & my query has been dealt with professionally & swiftly. Reviewed on: 12th April 2024

Easy user interface, quick and simple.

Easy user interface, quick and simple. Reviewed on: 12th April 2024

I can't think of a single bad thing about Chase.

I can't think of a single bad thing about Chase. I love their high interest rates, their great app interface, and amazing customer service. Reviewed on: 12th April 2024

The account designed to benefit customers

I feel The bank account has been thought through and designed to benefit customers which other high street bank have forgotten about. Linking current and saving is so easy. Reviewed on: 12th April 2024

Always great on holiday.

Always great on holiday. Good rates no hassle Reviewed on: 12th April 2024

great, easy access, good savings rate, good customer...

great, easy access, good savings rate, good customer service Reviewed on: 12th April 2024

I was recommended by a friend and signed up.

I was recommended by a friend and signed up. Great site and easy to manage Reviewed on: 12th April 2024

very good i love to use the bank

very good i love to use the bank Reviewed on: 12th April 2024

Easy to open an account additional access to saving...

Easy to open an account additional access to saving accounts easy to use app interest earnt on current account money back on purchases an excellent experience Reviewed on: 12th April 2024

Bank that put customer service first

Everything just so simple to apply, use, manage. Clear communications of changes and advises how to make full use / take good advantages of the service. Reviewed on: 12th April 2024

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