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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use online banking, good and quick customer...

Easy to use online banking, good and quick customer services Reviewed on: 12th April 2024

Great overseas card with great every day savings

got the chase account in order to use abroad, but ended up using it as my daily expense card because of the cash back it offered - this is now coming to an end for me. I`ve enjoyed seeing a build up of savings in the round up facility and haven`t noticed the difference in my balance because of it . i`ve not had any reason to use the customer services as i found all information readily available to me either on the app or on line Reviewed on: 12th April 2024

App is incredibly easy to use

App is incredibly easy to use, it’s easy to set up additional account, their chat support gives fast responses Reviewed on: 12th April 2024

Chase banking app is great.

I've discovered that the Chase online banking app offers exceptional user-friendliness, and its security features, such as not displaying the card number, are highly commendable. Overall, everything about it is straightforward and effortless to navigate. Reviewed on: 12th April 2024

Account was easy to open.

Account was easy to open. Navigating around the app is very easy. Good interest rates Reviewed on: 12th April 2024

Good app, easy to use and good rates

Good app, easy to use and good rates Reviewed on: 12th April 2024

Great bank!

Great app staff are fantastic when there’s any issues. Reviewed on: 12th April 2024

Love the cash back, easy access.

Love the cash back, easy access. Easy set up process and straightforward banking app. Reviewed on: 12th April 2024

Excellent, especially the cashback which is a game a...

Excellent, especially the cashback which is a game aqchanger Reviewed on: 12th April 2024

Good to bank with.

Good to bank with. Good interest. Reviewed on: 12th April 2024

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