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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Excellent customer service

I’ve had a problem with my account and the team at Chase, responded to my problem effecting and were professional throughout. Reviewed on: 12th April 2024

My favourite bank!

I have had no issues at all since I have banked with chase. The app is easy to use, I love the cash back feature and when I have needed to contact them they’ve been exceptional in both speed of responding and dealing with my query efficiently and fully. I have accounts with other banks and Chase is my favourite by far! Reviewed on: 12th April 2024

Had account for a couple of years and had no issues...

Had account for a couple of years and had no issues with them Reviewed on: 12th April 2024

Great bank in line with today's technology

Easy application fast delivery of card and ease of use app on top of benefits such as cashback and pots and savings Reviewed on: 12th April 2024

Great banking

1% cashback is great and their customer service is fantastic Reviewed on: 12th April 2024

Chase Account and Card - that gives something back

I have been using the Chase account for almost 2 years and I find it an excellent bank. I enjoy the perks of using my Chase Card (Round up/cashback etc) and it’s great when using abroad. The Chase app is effective and useful. I’ve even opened a savings account to complement my card account. Reviewed on: 12th April 2024

Such an easy account to have and use.

Such an easy account to have and use. The simplicity of banking couldn't be beaten. Great rates, great customer service and a great cashback scheme. Reviewed on: 12th April 2024

Was with HSBC for 20 years with no kind of rewards s...

Was with HSBC for 20 years with no kind of rewards schemes or cashback etc, Chase has amazing rewards and interest rates and is super easy to use have loved banking with them so far Reviewed on: 12th April 2024

Chase Bank works brilliantly for me

Cash back from debit spending is a unique and appreciated feature which compounds with good interest rates to help me feel like my money isn't just sitting around. I haven't had a need to speak with customer support in the 2 years since opening my account all because of the comprehensive, clear under interface on the banking app. Reviewed on: 12th April 2024

Cash back offer was excellent but terms no longer as...

Cash back offer was excellent but terms no longer as attractive. Reviewed on: 12th April 2024

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