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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48902 reviews)

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4.94

Based on 48,902 reviews, last reviewed 18th Mar 2026

445200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing company with great benefits, always quick wi... Amazing company with great benefits, always quick with correspondence Reviewed on: 18th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48902)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Issue free

Had no problems easy to use hassle free Reviewed on: 14th February 2026

Support in disputes & scams is great

The support I’ve had from in any disputes, scams or attempted scams has been outstanding, second to none. In this day and age where security matters more than ever I can’t imagine another bank providing a better customer service. Their account interest rate used to be the best I could find but although it’s not currently my account security is of paramount importance to me. Reviewed on: 14th February 2026

Cashback and Effective Communication

I really enjoy the 1% Cashback. Also Chase always communicates outages ahead of times and with ample time to plan, which is something rarely found in other banks I was using Reviewed on: 14th February 2026

Chase bank provide good services for its customer.

Chase bank provide good services for its customer. Happy to be one of them Reviewed on: 14th February 2026

Happy customer.

I have had no issues with my bank account. I hear other people complain about their bank. I am a happy customer. Reviewed on: 14th February 2026

Good app always prewarn when they are taking money f...

Good app always prewarn when they are taking money from account Reviewed on: 14th February 2026

Great customer service.

Great customer service. Easy to use app. Good interest rates. Easy to review products and easy to setup. Rarely have any issues but get sorted fuss free. All functions of app are easy to use with great customer interface Reviewed on: 14th February 2026

Smashing account with smashing features.

Had account for a few years. Easy set up, great account features like round up and cashback. No fuss with the app and never had any issues. Overall its what I need with an account and use it as my one everyday. Reviewed on: 14th February 2026

No problems with the bank whatsoever, perfect.

No problems with the bank whatsoever, perfect. Reviewed on: 14th February 2026

1st class service and excellent banking App

1st class service and excellent banking App Reviewed on: 14th February 2026

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