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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

All round great service

Simple to open. Easy to use. Great customer service. Reviewed on: 14th February 2026

Excellent app.

Rather than experience clunky apps of other banks Chase app flows in a friendly efficient way Reviewed on: 14th February 2026

Chase is excellent very good bank with easy to use...

Chase is excellent very good bank with easy to use app Reviewed on: 14th February 2026

Easy banking

Easy to set up it’s good that you have to use your PIN number every ten goes Reviewed on: 14th February 2026

Keeping on top of things

I’ve found managing my current account very easy Reviewed on: 14th February 2026

I have had nothing but a positive experience, especi...

I have had nothing but a positive experience, especially with fraudulent activity. It was dealt with and money refunded immediately. Support to stop it happening. i love the app, so seamless and easy to use. Just love the experience banking with them. Their savings rates and link to investment opportunities. Reviewed on: 14th February 2026

If I have ever had an issue the response has all way...

If I have ever had an issue the response has all ways been quick as well a the resolution. Reviewed on: 14th February 2026

Chase saves the day

During the renovation of my flat, I had an issue with a contractor denying that they had been paid. Chase helped to resolve the issue quickly by confirming that they had contractor had been paid and providing a corresponding transaction id. I was able to confidently resume conversation with the contractor and ask that they look at their records again. Reviewed on: 14th February 2026

Chase no nonsense banking.

Chase has proven to be a no nonsense bank. It easy to open, use and helps at hand if and when you need it. Additionally, you don’t get constantly hassled with mail selling you extras. It’s great to have seen it grow since I joined and the extras now available if required make it a great all rounder in the baking sector. Reviewed on: 14th February 2026

I have been with chase for awhile now, however aroun...

I have been with chase for awhile now, however around a year ago I transferred over fully and this was so smooth and accessible, I would never change from chase, the app is super easy to use also Reviewed on: 14th February 2026

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