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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent is all areas.

Excellent is all areas. App and customer service Reviewed on: 12th April 2024

Good cash back on spending which is a welcome benefit

Good cash back on spending which is a welcome benefit Reviewed on: 12th April 2024

Exceptional

It’s been amazing banking with chase. Not had any problems since I started. Easy to use Reviewed on: 12th April 2024

Well run, slick and efficient.

Everything is very well run, slick and efficient. Most banks handle things in such an old-fashioned way, but Chase have understood very well how to modernise banking. Reviewed on: 12th April 2024

Fantastic offers and the streamlinenicity of the web...

Fantastic offers and the streamlinenicity of the website is excellent Reviewed on: 12th April 2024

Brilliant easy use bank.

Brilliant easy use bank. Love the app and the 1%cash back. I've recommended to my adult children and they recently got thier own accounts. Reviewed on: 12th April 2024

A great current account and easy to use.

A great current account and easy to use. Reviewed on: 12th April 2024

very good bank I love it I haven’t been happy it’s r...

very good bank I love it I haven’t been happy it’s really good protect Reviewed on: 12th April 2024

Amazing.

Amazing. Great app. Great rates. Nutmeg integrated. Easy to use. Great customer service Reviewed on: 12th April 2024

Good app and customer service when required.

Good app and customer service when required. Reviewed on: 12th April 2024

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