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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

when I have any problem it is always met very easy t...

when I have any problem it is always met very easy to work with the app.. its just excellent Reviewed on: 12th April 2024

Chase Review

Quick and easy to set up. Cashback on debit card is a solid benefit. Reviewed on: 12th April 2024

Great app, grate interest rate and cash back on purc...

Great app, grate interest rate and cash back on purchases. Reviewed on: 12th April 2024

Outstanding, award worthy.

By far the best customer service I have ever received from any financial organisation. Nothing is too much trouble. Replies are fast, to the point and answer the question. No faff. Just superb service. Reviewed on: 12th April 2024

Using account like normal without charges abroad

Using account like normal without charges abroad Reviewed on: 12th April 2024

Excellent products and customer service

Excellent products and customer service Reviewed on: 12th April 2024

Great bank with fantastic rewards

Great bank with fantastic rewards Reviewed on: 12th April 2024

Fine account service and payments

Fine account service and payments Reviewed on: 12th April 2024

great service great bank

great service great bank highly recommend Reviewed on: 12th April 2024

Chase current account review

1% cashback has been amazing, very userfriendly and easy to use. Always getting notifations and information about useful ways to save and invest including updates about changes to accounts and services they provide. Chase has been very transparent about everything, would highly recommend the chase current account Reviewed on: 12th April 2024

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