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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

So easy to use.

So easy to use. Very efficient and safer to use than many others with no details on the card. Reviewed on: 12th April 2024

Number 1 bank for me

The account was easy to set up. The banking app is really easy to use and understand. When interest rates have gone up they are applied immediately. Using the card abroad isn’t an issue and with no charges it’s a bonus Reviewed on: 12th April 2024

Excellent customer service Fully understand customer...

Excellent customer service Fully understand customer needs All staffs are professionally trained to deal with any issues Reviewed on: 12th April 2024

Saving and earning money.

No charges on foreign transactions. And earn cashback on spending. All via a really easy to use app. What's not to like?! Reviewed on: 12th April 2024

Service experience.

Bank which you can easily contact customer service, friendly, act in a professional manner. And more to the point you talk to a live agent, that's like win gold. Reviewed on: 12th April 2024

Very quick and easy to use even abroad, easy access...

Very quick and easy to use even abroad, easy access for quick help and support at anytime without any hassles. Most bank don’t offer quick support or even 24/7 to assist, the help support comes with chat for anyone who doesn’t like speaking and it solve immediately through the chat system but sometimes if to identify is have to call. Reviewed on: 12th April 2024

Easy to open account.

Easy to open account. Quick. Everything done online. Reviewed on: 12th April 2024

Recently opened a savings and current account with C...

Recently opened a savings and current account with Chase. Very easy process and good communication thereafter. Reviewed on: 12th April 2024

Just a great bank!

Just a grea, user friendly bank , no fees or restrictions for savers accounds, best card for abroad use and love how it gives 1% cashback on card purchases Reviewed on: 12th April 2024

Whenever I have a problem a human being is on...

Whenever I have a problem a human being is on hand Reviewed on: 12th April 2024

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