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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

App is fantastic.

App is fantastic. Customer service in efficient. Great digital bank Reviewed on: 12th April 2024

Easy to set up account , straightforward app to nego...

Easy to set up account , straightforward app to negotiate. Simple to use the card abroad at both shops and cash machines. Customer service support is fantastic Reviewed on: 12th April 2024

Easy to have. Simply to use it

More benefit, but simple to use everyday. Reviewed on: 12th April 2024

I’ve been with chase bank for over two years and I w...

I’ve been with chase bank for over two years and I wish I had joined sooner! A must have for anyone. The app is easy to use and the sign up process took me less than 15 minutes! I have recommended to all my friends and family Reviewed on: 12th April 2024

No issues with Chase bank

Never had any problems with chase bank. The 2 times I've contacted customer support they were quick to answer and respect my issues. Great experience Reviewed on: 12th April 2024

So easy to use.

So easy to use. Very efficient and safer to use than many others with no details on the card. Reviewed on: 12th April 2024

Number 1 bank for me

The account was easy to set up. The banking app is really easy to use and understand. When interest rates have gone up they are applied immediately. Using the card abroad isn’t an issue and with no charges it’s a bonus Reviewed on: 12th April 2024

Excellent customer service Fully understand customer...

Excellent customer service Fully understand customer needs All staffs are professionally trained to deal with any issues Reviewed on: 12th April 2024

Saving and earning money.

No charges on foreign transactions. And earn cashback on spending. All via a really easy to use app. What's not to like?! Reviewed on: 12th April 2024

Service experience.

Bank which you can easily contact customer service, friendly, act in a professional manner. And more to the point you talk to a live agent, that's like win gold. Reviewed on: 12th April 2024

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