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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very quick and easy to use even abroad, easy access...

Very quick and easy to use even abroad, easy access for quick help and support at anytime without any hassles. Most bank don’t offer quick support or even 24/7 to assist, the help support comes with chat for anyone who doesn’t like speaking and it solve immediately through the chat system but sometimes if to identify is have to call. Reviewed on: 12th April 2024

Easy to open account.

Easy to open account. Quick. Everything done online. Reviewed on: 12th April 2024

Recently opened a savings and current account with C...

Recently opened a savings and current account with Chase. Very easy process and good communication thereafter. Reviewed on: 12th April 2024

Just a great bank!

Just a grea, user friendly bank , no fees or restrictions for savers accounds, best card for abroad use and love how it gives 1% cashback on card purchases Reviewed on: 12th April 2024

Whenever I have a problem a human being is on...

Whenever I have a problem a human being is on hand Reviewed on: 12th April 2024

Excellent Communication

As an online provider this bank is excellent for both information services and customer interaction. Transactions are immediate and transfers are fuss free Reviewed on: 12th April 2024

Excellent service

great interest rate and easy access to my cash at anytime Reviewed on: 12th April 2024

Nice & easy

Everything is so easy and smooth even a dinosaur like me can get to grips with it. No hassle banking perfect for todays fast pace of life nice & easy just how I like it Reviewed on: 12th April 2024

Simple to use easy to understand and real people whe...

Simple to use easy to understand and real people when you need them Reviewed on: 12th April 2024

Amazing brilliant service, breath of fresh air

Amazing brilliant service, breath of fresh air Reviewed on: 12th April 2024

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