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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

There is always someone on the chat line to help and...

There is always someone on the chat line to help and very helpful they are. Website easy to use Reviewed on: 12th April 2024

Simple, easy but nice benefits.

A simple easy to review set up. Great ongoing cashback and a nice feature with the round up to save with interest on top. App is very easy to use as well once set up. Reviewed on: 12th April 2024

Wonderful bank.

Wonderful bank. Very easy to open a bank account and easy to move money around. I love being able to spend money abroad without paying any fees and having the advantage of managing my account fully from my phone. Reviewed on: 12th April 2024

Excellent

Good and Easy to Bank, online help is very efficient and helpful. Never asked to wait for days. Reviewed on: 12th April 2024

Easy to use, quick set up and reward scheme very app...

Easy to use, quick set up and reward scheme very appealing. Reviewed on: 12th April 2024

Chase bank was easy to setup, easy to use.

Chase bank was easy to setup, easy to use. The customer service was also very effective even if though it was all done through the app. Reviewed on: 12th April 2024

Very easy to use app.

Very easy to use app. Immediate response from customer service through the chat function even while abroad on weekends and non-business hours. Perhaps the bank could have continued the high interest rate and cash back for which many customer switched. Reviewed on: 12th April 2024

Customer service

Once I need an assistant so I called customer service. I didn’t have to wait so long. they took care of all my concerns patiently and provide me with the best possible solution. Reviewed on: 12th April 2024

Current account with cashback and a very good app.

Current account with cashback and a very good app. I opened account for travel but am using it for everyday spending now. Reviewed on: 12th April 2024

Best British bank

The app is extremely user friendly & self intuitive. When they suspected fraud on my account they shut it down immediately and it was easy to get recovered. Reviewed on: 12th April 2024

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