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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase bank was easy to setup, easy to use.

Chase bank was easy to setup, easy to use. The customer service was also very effective even if though it was all done through the app. Reviewed on: 12th April 2024

Very easy to use app.

Very easy to use app. Immediate response from customer service through the chat function even while abroad on weekends and non-business hours. Perhaps the bank could have continued the high interest rate and cash back for which many customer switched. Reviewed on: 12th April 2024

Customer service

Once I need an assistant so I called customer service. I didn’t have to wait so long. they took care of all my concerns patiently and provide me with the best possible solution. Reviewed on: 12th April 2024

Current account with cashback and a very good app.

Current account with cashback and a very good app. I opened account for travel but am using it for everyday spending now. Reviewed on: 12th April 2024

Best British bank

The app is extremely user friendly & self intuitive. When they suspected fraud on my account they shut it down immediately and it was easy to get recovered. Reviewed on: 12th April 2024

Just amazing service and wonderful helpfulness

Just amazing service and wonderful helpfulness Reviewed on: 12th April 2024

great bank excellent customer service

great bank excellent customer service Reviewed on: 12th April 2024

Great product!

Great product! I use the current account for my day to day purchases Reviewed on: 12th April 2024

Best banking service - super convenient

I’ve been using chase for over a year now and I am totally satisfied with the banking service, customer service, the rewards and interest and above all the app. It’s super convenient. Have recommend to all of my close family & friends Reviewed on: 12th April 2024

Very simple to bank with chase with good rates

Very simple to bank with chase with good rates Reviewed on: 12th April 2024

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