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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Excellent service and easy to use App.

Excellent service and easy to use App. Always updated with relevant information, great customer service Reviewed on: 14th February 2026

Easy and simple to use!

Account is easy and simple to use and manage, easy to have separate pots for different things, it’s clear how much I’m spending on what Reviewed on: 14th February 2026

Easy to use abroad.

Easy to use abroad. Exchange rates always updated Reviewed on: 14th February 2026

It an extremely easy bank to use.

It an extremely easy bank to use. I love that you can set up different pots for savings. They offer good rates of interest. I really enjoy using it. It was easy to set up and start using straight away. Their communication when needing help is quick and they listen and offer excellent support. Reviewed on: 14th February 2026

Ease of use good notifications and value for miney

Ease of use good notifications and value for miney Reviewed on: 14th February 2026

Great service on the phone service was great

Great service on the phone service was great Reviewed on: 14th February 2026

Great current account

Chase have always been very helpful. There are some great features of the current account like round up and cadh back. I have always found customer service to be professional and efficient. Reviewed on: 14th February 2026

Perfect bank for the everyday user!

Chase is great for monitoring your spending each month, enabling a user to understand where they spend and how to budget well. The 1% cash back for travel and groceries is a sweet bonus for someone who travels and cooks often. I would and already have recommended this bank to friends and family. Reviewed on: 14th February 2026

Simple , no fuss , just works , best bank I’ve ever...

Simple , no fuss , just works , best bank I’ve ever used. Reviewed on: 14th February 2026

Easy to set up and use.

Easy to set up and use. Like the round up feature and rewards. Have managed to save and treat myself. Reviewed on: 14th February 2026

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