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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Fantastic

Fantastic bank good customer service reliable trustworthy Reviewed on: 14th February 2026

I like the live chat service

Particularly like the live chat service for advice and guidance Reviewed on: 14th February 2026

Absolutely amazing experience barking with Chase.

Absolutely amazing experience barking with Chase. Never had a problem with them and customer service has always been excellent. The app is extremely easy to use, opening my account was hassle free. I can not recommend chase enough. Reviewed on: 14th February 2026

Best bank ever!

Amazing customer service, such an easy to use app, love the cash back Reviewed on: 14th February 2026

Brilliant answer phone and app is amazing

Brilliant answer phone and app is amazing Reviewed on: 14th February 2026

Great account with all kinds of useful additional se...

Great account with all kinds of useful additional services Reviewed on: 14th February 2026

Excellent customer service team.

Excellent customer service team. Team is knowledgeable and quick to respond to queries both on the phone and on the messaging board Reviewed on: 14th February 2026

Great Bank good customer service

Great Bank good customer service, you can use your debit card in most countries in the world and the Chase don’t charge you and you get great exchange rates. Reviewed on: 14th February 2026

Customer service is understanding and get things done.

Customer service is understanding and get things done. Reviewed on: 14th February 2026

Great for use abroad and day to day

Great for use abroad and day to day Reviewed on: 14th February 2026

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