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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent customer service.

Excellent customer service. Always prompt to answer the phone and courteous staff. Fabulous all round. Reviewed on: 12th April 2024

I have found using Chase extremely easy to use.

I have found using Chase extremely easy to use. I especially like the cash back and top ups on the current account. I also have a savings account with Chase which again was easy to open. I first got the Chase card for use abroad which was brilliant, no more having to worry about having cash on holiday. Reviewed on: 12th April 2024

My new Chase customer experience

Chase produces a first class, no-nonsense approach to customers' money, with absolutely minimum inconvenience at all times. Accessibility and communications are top drawer. Reviewed on: 12th April 2024

easy to use, great abroad.

easy to use, great abroad. love it Reviewed on: 12th April 2024

Best Bank Available

Excellent provider, easy and quick to open and to user later on. The cashback system is great but you also have the opportunity to move money easily to your saving account. Customer services have been excellent and quick to answer everytime that i had an issue. Reviewed on: 12th April 2024

Best bank ever!!

I've been a Chase customer for around 2 years, excellent service and rewards. Any issues have been dealt with by fantastic customer service team. Can't recommend highly enough! Reviewed on: 12th April 2024

Superb bank

Fuss free banking and saving at great rates. Reviewed on: 12th April 2024

Great and simple banking.

Great and simple banking. I have been with chase for a few month and love the ease of using the account. Reviewed on: 12th April 2024

Chase a very informative bank & supportive

Chase is very informative & we’re quick to support me when a payment wasn’t displaying. communication reference is regular & relevant but the company doesn’t overload customer. Reviewed on: 12th April 2024

Chase is a great bank with very responsive customer...

Chase is a great bank with very responsive customer service Reviewed on: 12th April 2024

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