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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

A great bank with lots of rewards to make the most o...

A great bank with lots of rewards to make the most of your money Reviewed on: 12th April 2024

straight forward and user friendly

straight forward and user friendly Reviewed on: 12th April 2024

App works perfectly everytime.

App works perfectly everytime. Money back on purchases + 1% on current account balance. Rewards account pays high interest rate + savings account. Reviewed on: 12th April 2024

Very easy set up with a great app.

It has been very easy to set up an account. They have lots of good ideas and incentives for saving money. The app is very well designed and simple to use which is more difficult than it appears to achieve. It’s great that there are no fees of any kind. I haven’t had any need to use the customer service yet but I feel confident with the company. Reviewed on: 12th April 2024

Easy app and communication they keep you updated on...

Easy app and communication they keep you updated on all aspects of banking Reviewed on: 12th April 2024

Proactive and responsive communication

It was easy to set up and the team have been both proactive and responsive with Comms. I recommend it to people I know because it's been a pretty positive run with them so far. Reviewed on: 12th April 2024

Nothing exciting, not very attractive app layout and...

Nothing exciting, not very attractive app layout and interface, no high street branches, does not offer nay credit cards Reviewed on: 12th April 2024

Really easy to operate account

I opened a Chase current account with a little trepidation, never having had a mobile based bank account before. It was really easy to operate and I have easy access to the Chase savings account with a good rate of interest. No problems - what's not to like. Reviewed on: 12th April 2024

Great bank, excellent app and cashback

Great bank, excellent app and cashback Reviewed on: 12th April 2024

Excellent experience easy to use

Excellent experience easy to use Reviewed on: 12th April 2024

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