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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great service, good interest rates on current account.

Great service, good interest rates on current account. Can’t fault them Reviewed on: 12th April 2024

Chase customer service and app

Chase customer services are fantastic and also available to help. The Chase app is simple and easy to use. Reviewed on: 12th April 2024

Excellent bank quick to contact customer service

Excellent bank quick to contact customer service Reviewed on: 12th April 2024

Excellent

The app is very user friendly and the benefits offered (good interest rate and cashback) make it far more rewarding than established UK banks. Reviewed on: 12th April 2024

Cannot rate this bank highly enough!

The app is super easy to use and you get interest on current account balances. I love the cash back rewards and also the roundup facility, a great way to save without really realising you are saving. Notifications are good and instant, keeping you in control of spending at all times. All in all I feel that I am in much more control of my money since joining Chase Bank, can’t rate them highly enough and have recommended them to all my friends and colleagues. Reviewed on: 12th April 2024

Easy to use.

Easy to use. Like the App. Loving the 1% back on my spending. Reviewed on: 12th April 2024

Quick responses and great for travel!

Quick responses and great for travel! Reviewed on: 12th April 2024

Fantastic bank and service, can not fault

Fantastic bank and service, can not fault Reviewed on: 12th April 2024

Great account

Great account, easy to use the app, love that you can separate your money into different accounts, really useful to save up for a particular item. Reviewed on: 12th April 2024

Great experience easy to use always have great servi...

Great experience easy to use always have great service definitely recommend Reviewed on: 12th April 2024

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