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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48901 reviews)

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4.94

Based on 48,901 reviews, last reviewed 17th Mar 2026

445100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The most easy to use banking app ever! The most easy to use banking app ever! Reviewed on: 17th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48901)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Great customer service.

Great customer service. Good interest rates on savings and instantly approved for a credit card. Great. Reviewed on: 13th February 2026

Easy app to navigate, great customer service

Easy app to navigate, great customer service Reviewed on: 13th February 2026

What you want from a bank

Easy to organise online banking. Cash back is 2nd to none. Reviewed on: 13th February 2026

Best online app EVER!

Best online app EVER! Keeps me updated immediately on all my purchase. Lists them in an easy to see format. What more do you need Reviewed on: 13th February 2026

Chase are a brilliant bank.

Chase are a brilliant bank. They returned my money that was taken by a high street bank very quickly and rang me to make sure I got it back. Reviewed on: 13th February 2026

An extremely encouraging move.

I have not been with Chase for quite 6months yet, however my current and saver accounts have been faultless. I was sceptical over a totally dependant app type account but have so far been proved wrong. Even if you do need to talk on the phone they are there, so great experience. Reviewed on: 13th February 2026

The perfect banking app

Incredibly user-friendly. There have been great benefits. Excellent customer service Reviewed on: 13th February 2026

Excellent and efficient banking services

On the few occasions I have had cause to speak to a member of the Chase team, the customer service has been prompt, efficient, polite and excellent. The banking website is clear and easy to use. I am very happy to have made the switch to Chase. Reviewed on: 13th February 2026

Easy to use app plus rewards

Easy to use app and I like the round up and cashback features Reviewed on: 13th February 2026

Really easy to deal with

Really easy to deal with, any issues are resolved quickly and easily. Great for using overseas, as no charges. Reviewed on: 13th February 2026

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