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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Great great

Great, love the cashback element Reviewed on: 14th February 2026

It’s seemless, easy to use abroad, fine interest

It’s seemless, easy to use abroad, fine interest Reviewed on: 14th February 2026

Great Bank

Great bank good interest rates. Very easy to use the app. Reviewed on: 14th February 2026

Absolutely thrilled with the customer service.

Absolutely thrilled with the customer service. Solved all my issues within a day of reporting. Best service I’ve ever had. Reviewed on: 14th February 2026

The account,the interest,the overall experience and...

The account,the interest,the overall experience and use of the app and chance itself has been excellent. Reviewed on: 14th February 2026

Always answer queries quickly and effectively

Always answer queries quickly and effectively Reviewed on: 14th February 2026

Reassuring messages.

An account holder for 2 years now I am pleased with the ease of using my chase account additionally I really like that if or when a spend is recorded on my account I receive an immediate message to that effect on my phone. This means I can be sure that spend is mine and not bogus. This is very reassuring. Reviewed on: 14th February 2026

Excellent current account with cashback and roundup.

Excellent current account with cashback and roundup. Easily linked to savings and JP Morgan investing Reviewed on: 14th February 2026

Definitely recommend

Chase customer service is so fast and useful. The interest rates on all accounts is also better than other providers. I now use Chase as my main bank and have closed all other current accounts I held previously. Reviewed on: 14th February 2026

Good reliable bank which I use abroad and for food s...

Good reliable bank which I use abroad and for food shopping Reviewed on: 14th February 2026

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