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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Set up was simple and use abroad made my holiday muc...

Set up was simple and use abroad made my holiday much easier Reviewed on: 12th April 2024

Chase's introductory money back is fantastic and ro...

Chase's introductory money back is fantastic and round up all on the app is easy to use and saves lots of money while spending Reviewed on: 12th April 2024

Really great bank, very user friendly.

Really great bank, very user friendly. Customer support is great whenever I’ve had issues. Would definitely recommend to someone. Interest rates on saver accounts are good too and the round up feature is really useful. Reviewed on: 12th April 2024

Good, easy and seamless process of opening and manag...

Good, easy and seamless process of opening and managing a bank account. Reviewed on: 12th April 2024

Chase bank

I’ve just joined chase bank. Had an issue with understanding something within the app. Contacted the customer services ,they got back to me very quickly with the answer to my query. Very good service for sure. Reviewed on: 12th April 2024

Brilliant

Brilliant service and people I cannot recommend Chase highly enough Reviewed on: 12th April 2024

Great UX, Nutmeg link to savings account is great, q...

Great UX, Nutmeg link to savings account is great, quick pick up on customer service. All round great. Reviewed on: 12th April 2024

The banking app isn’t as reliable as it could be, so...

The banking app isn’t as reliable as it could be, sometimes the balance isn’t correct/updated. Otherwise the cashback is a big draw & the customer service when I’ve needed to get in touch is good & friendly! Reviewed on: 12th April 2024

Can't find any fault to report, excellent customer e...

Can't find any fault to report, excellent customer experience Reviewed on: 12th April 2024

Excellent cash back opportunities

Excellent cash back opportunities and linked savings accounts Reviewed on: 12th April 2024

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