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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Website easy to navigate

Website easy to use, clear stats provided for all transactions. Rapid money transference between accounts Reviewed on: 12th April 2024

Good interest rates and good app

Good interest rates and good app Reviewed on: 12th April 2024

Easy to use and accessible to savings also

Easy to use and accessible to savings also Reviewed on: 12th April 2024

Great service.

Great service. Easy to get hold of if you need anything and the app is really easy to use Reviewed on: 12th April 2024

Excellent can't think of any negatives

Excellent can't think of any negatives Reviewed on: 12th April 2024

Very convenient and easy to use.

Very convenient and easy to use. Great interest rates. Reviewed on: 12th April 2024

Amazing bank

I am writing to express my sincere gratitude for the exceptional service I have received as a customer of Chase.Your commitment to excellence is evident in every interaction, and it has made managing my finances a seamless and stress-free experience. The professionalism and expertise of your staff have consistently exceeded my expectations. Whether I am visiting a branch, using the online banking platform, or reaching out to customer support, I am met with prompt, courteous, and knowledgeable assistance. I am particularly impressed with the innovative features of your mobile app, which has revolutionized the way I handle my daily transactions. The user-friendly interface, coupled with cutting-edge security measures, provides peace of mind and convenience at my fingertips. Moreover, the personalized financial advice and tailored solutions offered by your advisors have been instrumental in helping me achieve my financial goals. It is clear that Chase prioritizes its customers’ needs and works diligently to provide the best possible service. Thank you for setting such a high standard in the banking industry. I look forward to continuing my journey with Chase and availing myself of the excellent services you offer. Warm regards, Mayuree Gore Reviewed on: 12th April 2024

Easy to open, excellent benefits, account accepted e...

Easy to open, excellent benefits, account accepted everywhere. Easy to add savings accounts. Updated with changes and benefits regularly. App easy to use Reviewed on: 12th April 2024

Easy setup, minimalistic and well working app withou...

Easy setup, minimalistic and well working app without any fluff. Reviewed on: 12th April 2024

Good customer service

Nice customer service and good support for any time Reviewed on: 12th April 2024

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