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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very easy to use app for all my banking needs, no is...

Very easy to use app for all my banking needs, no issues whatsoever from the start. Excellent service and excellent incentives. Reviewed on: 12th April 2024

Worst Bank In the World

Chase Bank have the worst customer service in the world. For no reason whatsoever they held onto a payment made to me for 3 weeks. They could not give a reason why they did it. Reviewed on: 12th April 2024

Great bank

Faultless everything runs smoothly Reviewed on: 12th April 2024

Customer service so friendly and helpful.

Customer service so friendly and helpful. Love the app and how I can have separate savings accounts Reviewed on: 12th April 2024

Quality Advice

When I opened my account I needed advice and the depth and delivery of this advice was given after wanting to full understand my problem and this informed advice was 100% correct It saved me £1000’s Reviewed on: 12th April 2024

Great service good to use when on vacation

Great service good to use when on vacation Reviewed on: 12th April 2024

CS provides friendly and helpful

CS provides friendly and helpful Reviewed on: 12th April 2024

Very easy to use.

Very easy to use. Great customer service and very hand when travelling abroad Reviewed on: 12th April 2024

Love the cash back and round up features .

Love the cash back and round up features . Easy to use both app and customer support . Instant transfers and able to set up various savings accounts. Reviewed on: 12th April 2024

Berry good

It is a great experience I like this bank Reviewed on: 12th April 2024

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