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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Excellent Service

I have received excellent service when contacting your customer care staff. Reviewed on: 12th April 2024

Can’t recommend chase enough, and have done with all...

Can’t recommend chase enough, and have done with all my friends and families Reviewed on: 12th April 2024

Easy and simple to use with great information

Easy and simple to use with great information Reviewed on: 12th April 2024

Can't fault them

Since opening my account I have nothing but praise for Chase. I've had dealings with their fraud team who have rectified the issue promptly. Getting interest on a current account is an added bonus. Reviewed on: 12th April 2024

Great bank with good rates and incentives.

Great bank with good rates and incentives. Keep them coming!!! Reviewed on: 12th April 2024

Easy to use, to access, to integrate Nutmeg account.

Easy to use, to access, to integrate Nutmeg account. Good returns for savings. Reviewed on: 12th April 2024

Excellent banking experience.

Excellent banking experience.The user interface is very interactive. Reviewed on: 12th April 2024

Chase are fantastic!

Chase are fantastic! The app is easy to use and the cashback rewards are brilliant. Great savings rates. Reviewed on: 12th April 2024

Excellent customer service when needed.

Excellent customer service when needed. No waiting in long queues Reviewed on: 12th April 2024

Simple, straight forward and easy to use

Simple, straight forward and does exactly what it needs to do. App is fantastic and easy to use. It had a few glitches o begin with but now works perfectly. Customer service is quick and efficient, accessed through the app. Would highly recommend, and frequently do. Reviewed on: 12th April 2024

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